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Messages
This chapter presents an overview of messages and their life cycle. It also
explains message options, that include:
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S
ECTION
1
M
ESSAGE
T
YPES
The system handles messages differently depending on whether or not it
knows the identity of the sender and recipient of the message.
Identified Callers or Outside Callers
A caller that enters a Personal ID is identified as a subscriber or guest enrolled
on the system. This gives the caller access to more message features than a
caller who is unidentified. Unidentified callers are termed
outside callers
. Any
caller that has not entered a Personal ID is considered an outside caller by the
system, even a subscriber who forgets to enter an ID or a person that calls
from an extension of the telephone system.
Messages on the system include:
One-way and two-way messages are described. Public messages are
discussed only briefly here. For details, refer to Chapter 14 Public Interview
Box and Public Messages.
MESSAGE LEFT BY: LEFT FOR:
One-way Outside Caller Subscriber
Two-way Subscriber or
Guest
Subscriber or Guest
Public Outside Caller or
System
Subscribers with public
message access