Filter
Top Products
EliteMail VMS/EliteMail Limited Issue 3
Reference 9 - 53
Transaction Box Message Fields
Transaction boxes can also take messages. The message-taking fields for
a transaction box are shown below. These fields are only active if at least
one of the Day: or Nite: fields is Take-msg. The fields operate the same
as those on a subscriber Personal Directory page.
Figure 9-18 Message-Taking Fields on Transaction Box
Take Messages in the Operator Box
The system Operator Box can take messages. Usually, however, you
should use the Public Interview Box to take messages for the Operator
Box (using GotoID $PM). The interview questions can ensure you get all
the information you need from a caller to properly forward the message.
Take Messages in Interview Boxes
Interview boxes take messages, even though they do not use the
Transfer→Greeting→Action structure. You may use interview boxes to
take messages because they allow you to ask questions of the caller
leaving the message. To use an interview box for message taking, set the
Action field to GotoID and include the System ID of the interview box.
Also Refer To:
Section 1 Message Types on page 9-1
Section 5 Message Delivery on page 9-9
Section 10 Message Playback on page 9-31
Chapter 2 Section 2 Call Transfer on page 2-11
Chapter 2 Section 3 Screen Calls on page 2-16
Chapter 6 Interview Boxes