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Issue 3 EliteMail VMS/EliteMail Limited
To increase or decrease the number of seconds the system
moves backward or forward for each press of the 7 or 9 key, the
System Manager should increase or decrease the value in the
Skip back time of # field. Subscribers can accelerate moving
backward or forward through a message by pressing the
backward key or the forward key rapidly several times.
The subscriber can combine the keys. For example, if the
subscriber is certain that the caller who left the message left a
telephone number at the end of the message, the subscriber
can press to skip to the end and immediately press to back
up a few seconds. If the telephone number is not there, the
subscriber can press again and back up another few
seconds.
• Pause during Playback
A subscriber can press anytime while the system plays back
a message to temporarily suspend playback of the message.
The system prompts the subscriber that message playback is
paused. The subscriber can then press again to resume
listening to the message from two seconds earlier in the
message. The subscriber can also press , or to move
backward, repeat or move forward in the message, or press
to save the message at its current status (used most often
when the message is new). If the subscriber presses any other
key, the system reminds the subscriber:
“Press pause to
continue playing.”
The system continues to pause for 40 seconds, then prompts
the subscriber to press a touchtone to continue. If the
subscriber does not press a touchtone within two minutes, the
system hangs up. If the message was a new message, the
system saves the message as new. If the message is an old
message, the system retains the message as old.
• Stop and Save as New
Press while the system is reading a new message to cause
the system to stop playing the message and say:
“Message saved as new.”
When the subscriber next calls the system, the message is
announced again as if the subscriber had never heard the
message before.