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14 - 4 Public Interview Box and Public Messages
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
5
M
ESSAGES
FROM
THE
P
UBLIC
I
NTERVIEW
B
OX
Subscribers who have access to public messages, hear any message left
in the Public Interview Box after they check all new messages.
Each set of responses to the Public Interview Box questions is stored as a
single message. A beep is recorded between each response in the
interview. You do not hear the original interview questions when you hear
the replies. If a caller does not answer a question, you hear two
consecutive beeps, indicating no response.
If more than one subscriber has public message access, only the first
subscriber to hear a public message hears it as a new message. The
message is available to subsequent subscribers with public message
access as an old message. If a subscriber deletes a public message, it is
deleted from the system and is not available to other subscribers.
The number of people who can access public messages should be limited
to help ensure that important messages are not inadvertently deleted. You
should have at least one person also, such as the receptionist, who
receives all new public messages, and, if necessary, can redirect the
messages to the applicable subscribers. If you delete the only subscriber
who has public message access, remove the
P
access code from another
subscriber so that person can receive public messages.
Preserve a Public Message
You can also keep a public message as a new message that can be
heard by other subscribers with public message access. To do this,
the first subscriber to hear the message must press
*
either while
listening to the message or during the message time and date
announcement.
When any subscriber hears an old public message, that subscriber
must archive it to keep the message as an old message for other
subscribers with public message access. An old public message
listened to but not archived is immediately deleted from the system.
Message Notification for Public Messages
System Managers and operators may not want the system to call
them or light message waiting lamps if the only messages they have
waiting are public messages. They can add the
C
access code to the
Access
field of their Personal Directory pages to have the system
light message waiting lamps only when they have new messages
specifically addressed to them.