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EliteMail VMS/EliteMail Limited Issue 3
Reference 9 - 15
Override the Outdial Access Code
You can prevent the system from dialing the outdial access code with
particular telephone number fields (even on telephone numbers with more
than five characters). To do this at the system console, insert
,
as the first
character in the telephone number field. To do this by telephone, press the
pound key to insert a pause as the first character of the telephone number.
Change Length of External Telephone Numbers
By default, if a telephone number field has more than 5 characters, the
voice mail system assumes it is an external call. However, you change this
value by adding the outdial trigger length option to the
Integration
Options
field on the Switch Setup screen Page 1. The outdial trigger
length option defines the number of characters that must be in a telephone
number field before the voice mail system recognizes the number as an
external call.
To change the outdial trigger length, in the
Integration Options
field,
enter
OTL=n,
where
n
is a number between 4 and 15 (
e.g.
, enter
OTL=11)
. In this example, the system considers telephone numbers with
11 or fewer characters internal extension numbers. All telephone numbers
with 12 or more characters are considered external calls.
Prioritized Message Delivery
Message delivery delay allows subscribers to prioritize between multiple
delivery telephone numbers that are active at a given time and day. The
subscriber most probable location is tried first, then if the subscriber
cannot be reached in a reasonable time, other locations or a pager are
included in delivery attempts.
With Batch delivery, you can assign different priorities to delivery
telephone numbers by specifying different delay times in the
after __ min
field on each delivery telephone.
The system calls a particular delivery telephone only when all three of the
following conditions are true:
A new message pending for longer than the number of minutes
specified in the
after __ min
field.
The current day and time is within the message delivery schedule.
The delivery method is Batch.