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17 - 2 Schedules
Issue 3 EliteMail VMS/EliteMail Limited
S
ECTION
2
M
ULTIPLE
S
CHEDULES
You can define up to four different Day Mode schedules (#1 - #4) then
assign particular system ports or transaction boxes a different Day Mode
schedule. For example, if you had a Customer Service Department that
was open on weekends when the rest of the office was closed, you might
create an extended Day Mode schedule for the calls routed to that
department from a particular port.
By default, the system uses only Schedule #1, unless you explicitly tell the
system to use Schedule #2, #3, or #4.
Schedule #1, #2, or #3
Schedule #1, #2, and #3 can each have three ranges (
a:
,
b:
, or
c:)
of
hours and days that define that schedule Day Mode. Refer to Figure
Figure 17-2 Sample schedule.
Figure 17-2 Sample schedule
When the current time and day fall in any range defined for a
schedule, that schedule is in Day Mode. The rest of the time, the
schedule is in Night Mode. The
Current mode
field is a display-only
field that tells you the current
schedule
mode (
e.g.
,
Current mode:
DAY
).
Schedule #4
Schedule #4 is a special schedule that stays in either Day Mode or
Night Mode, 24 hours a day, 365 days a year. The mode can be
changed at the console only. This allows you to set a group of ports
or boxes to stay in a particular mode regardless of the time of day. By
changing the setting of Schedule #4, you can reset all the ports or
transaction boxes that use Schedule #4. The Schedule #4 field has
no impact on Schedule #1, #2 or #3.