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Console Maintenance A - 1
Advanced Features
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ECTION
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NFORMATION
Remote Maintenance provides several additional features that may be useful
for advanced applications. This appendix explains how to:
Suspend and resume a remote session without ending the connection.
This feature is useful if you want to perform operations on the remote
computer without disconnecting from the host computer.
Use the billing log to keep track of calls made and answered by the
remote computer. You can use this information to bill customers for your
time, or for other reporting reasons.
Restart the host computer from the remote computer. You should only
restart the host computer after exiting the voice mail software.
Take a screen snapshot to save a copy of a single host computer screen
to a file, before you change a host computer screen, so you can restore
the original values if necessary.
Press at the Remote Maintenance Main Menu to access many advanced
features from the Support Menu. Figure A-1 Support Menu is displayed.
Figure A-1 Support Menu