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When Problems Occur
12-3
Troubleshooting
12
Document cannot be sent (if the optional Super G3 FAX Board is installed).
Q Is the telephone line type set correctly?
A Check the type of telephone line that has been set. (See Chapter 1,
"Introduction to Fax Functions," in the Facsimile Guide.)
Q If sending with a Subaddress setting, did you enter the correct subaddress and
password for the destination that you are sending to?
A Check the Subaddress and Password settings.
Memory is full.
Q Are unwanted documents stored in memory?
A Check the TX Document and RX Document memory, and erase unwanted
documents or error documents from memory. (See "Erasing Received
Documents," on p. 6-19, and Chapter 5, "Using/Arranging Documents Stored in
an Inbox," in the Mail Box Guide.)
The document does not print clearly on the remote machine.
Q Is the platen glass clean?
A Use your machine to make a copy of the document, and check it for streaks. If
streaks appear, clean the platen glass. (See Chapter 7, "Routine Maintenance,"
in the Reference Guide.)
The density of the documents sent to a remote machine is too light.
Q Is the Exposure setting set towards ' ' and the Original Type setting set to
'Photo'?
A Change the Exposure setting to ' ' and the Original Type setting to 'Text', and
send the document again. (See "Scan Exposure and Original Type Settings," on
p. 3-17.)