Filter
Top Products
When Problems Occur
12-4
Troubleshooting
12
The machine will not transmit using a subaddress (if the optional Super G3 FAX Board is
installed).
Q Are the subaddress and password of the remote machine specified correctly?
A Check to see if the machine has a subaddress function.
A Check with the remote party to see if the specified subaddress and the RX
password at both this machine and the remote machine are the same.
Q Has trouble occurred in the remote machine (fax)?
A Check to ensure that the remote machine can receive documents. If it cannot,
check to see if there is sufficient available memory.
Q Are the subaddress and password stored in the destination list correct?
A Check the stored entries of the destination list.
The remote fax is slow to switch over to the receiving mode, and errors always occur (if the
optional Super G3 FAX Board is installed).
Q Is a pause inserted in the fax number?
A If you are sending to a machine that takes time to switch over for fax receiving,
insert a pause after the destination's fax number.