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12-6
Troubleshooting
12
Documents cannot be received in the Confidential Fax Inboxes.
Q Are the forwarding conditions in Forwarding Settings in System Settings (from
the Additional Functions screen) set correctly?
A Check the Forwarding Conditions and inform the sender of those settings. (See
"Forwarding Settings," on p. 10-26.)
Q Are the Forwarding Settings set to 'On' using [Validate/Invalidate]?
A The Forwarding Settings must be set to 'On' to be effective. (See "Forwarding
Settings," on p. 10-26.)
Q Is there sufficient available memory?
A Erase unwanted documents and documents with errors from memory in order
to increase the amount of available memory. (See "Erasing Received
Documents," on p. 6-19, and Chapter 5, "Using/Arranging Documents Stored in
an Inbox," in the Mail Box Guide.)
A Erase unwanted documents from the Confidential Fax Inbox. (See "Erasing
Received Documents," on p. 6-19.)