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Error Messages
12-13
Troubleshooting
12
# 011
Cause The document that you are sending is not placed correctly.
Remedy Repeat the whole procedure from the beginning.
# 012
Cause The document could not be sent because the receiving fax machine was out of
paper.
Remedy Ask the receiving party to load paper into their fax machine.
# 018
Cause 1 The receiving machine did not respond when your machine redialed.
Remedy Confirm that the receiving machine is able to communicate, and try again.
Cause 2 The documents could not be sent because the receiving machine was
engaged.
Remedy Confirm that the receiving machine is able to communicate, and try again.
Cause 3 The settings on your machine do not match the settings on the receiving
machine.
Remedy Confirm that the receiving machine is able to communicate, and try again.
# 022
Cause 1 Forwarding could not be performed because all the addresses stored under the
specified Group destination have been deleted or User Inboxes are specified as
the Group destination.
Remedy Try sending again.
Cause 2 Transmission could not be performed because the specified destination was
deleted while the send documents were waiting to be sent.
Remedy Try sending again.