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Error Messages
12-22
Troubleshooting
12
# 830
Cause A DSN (Delivery Status Notifications) error notification is received because of
an incorrect I-fax address or destination setting, or the data size of the sent
documents exceeded the mail server capacity.
Remedy 1 Check the I-fax address or destination setting.
Remedy 2 Set the Maximum Data Size for Sending in E-mail/I-Fax Settings in
Communication Settings (from the Additional Functions screen) so that it is less
than the mail server capability.
Remedy 3 Check the status of the mail server, DNS (Domain Name System) server, and
network.
# 831
Cause An I-fax document could not be received using SMTP because of the RX/Print
Range setting in IP Address Range Settings in TCP/IP Settings in Network
Settings in System Settings (from the Additional Functions screen).
Remedy Reset the RX/Print Range setting in IP Address Range Settings in TCP/IP
Settings in Network Settings in System Settings (from the Additional Functions
screen).
# 832
Cause DSN (Delivery Status Notifications) mail was not sent because TCP/IP Settings
or E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set or trouble has occurred at the mail server.
Remedy 1 Check the DNS (Domain Name System) Server Settings and IP Address
Settings in TCP/IP settings, and E-mail/I-Fax in Network Settings in System
Settings (from the Additional Functions screen).
Remedy 2 Check the status of the mail server and DNS (Domain Name System) server.
# 833
Cause MDN (Mail Delivery Notification) mail was not sent because TCP/IP Settings or
E-mail/I-Fax in Network Settings in System Settings (from the Additional
Functions screen) have not been set or trouble has occurred at the mail server.
Remedy 1 Check the DNS (Domain Name System) Server Settings and IP Address
Settings in TCP/IP settings, and E-mail/I-Fax in Network Settings in System
Settings (from the Additional Functions screen).
Remedy 2 Check the status of the mail server and DNS (Domain Name System) server.