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Device Management Methods
Matrix NSA Series Configuration Guide 1-3
1.3 DEVICE MANAGEMENT METHODS
The Matrix Series device can be managed using the following methods:
• Locally using a VT type terminal connected to the console port.
• Remotely using a VT type terminal connected through a modem.
• Remotely using an SNMP management station.
• In-band through a Telnet connection.
• In-band using Enterasys Networks’ NetSight
®
management application.
• Remotely using WebView™, Enterasys Networks’ embedded web server application.
The Matrix Series Installation Guide provides setup instructions for connecting a terminal or
modem to the Matrix Series device.
1.4 GETTING HELP
For additional support related to this device or document, contact Enterasys Networks using one of
the following methods:
Before calling Enterasys Networks, have the following information ready:
• Your Enterasys Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem
(for example, changing mode switches, rebooting the unit)
• The serial and revision numbers of all involved Enterasys Networks products in the network
World Wide Web www.enterasys.com/services/support/
Phone 1-800-872-8440 (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail support@enterasys.com
To expedite your message, type [N-Series] in the subject line.
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
Please include the document Part Number in your email message.