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8.3 Other Troubleshooting
462
■ Check item
Do the documents satisfy the conditions given in "A.2 Paper Quality" (page
474)?
■ Action
Use documents which satisfy the conditions described in "A.2 Paper Quality" (page 474).
■ Check item
Has the document been loaded correctly into the ADF paper chute?
■ Action
Riffle and realign the document stack, then load it back into the ADF paper chute.
■ Check item
Is the document stack more than 5 mm thick?
■ Action
Remove sheets from the stack to reduce it to a thickness of 5 mm or less.
■ Check item
Is the pad assy dirty?
■ Action
Clean the pad assy.
For more details, refer to "7.3 Cleaning Inside the Scanner" (page 420).
■ Check item
Is the pad assy worn out?
■ Action
Replace the pad assy.
For more details, refer to "7.5 Replacing Parts" (page 426).
■ Check item
Do the documents satisfy the conditions given in "A.2 Paper Quality" (page
474)?
■ Action
Use documents which satisfy the conditions described in "A.2 Paper Quality" (page 474).
■ Check item
Is the pick roller dirty?
■ Action
Clean the pick roller.
For more details, refer to "7.3 Cleaning Inside the Scanner" (page 420).
Multifeed errors occur frequently.
Paper is not fed into the scanner. (Pick errors are frequent or document
feed stops midway)