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8.3 Other Troubleshooting
464
■ Check item
Is the glass dirty?
■ Action
Clean the glass.
■ Check item
Depending on the paper color of the document, scanned data may be
partially cut off because the paper boundary is not recognized correctly.
■ Action
Before scanning, set the paper size to a standard one.
■ Check item
Is the document loaded correctly?
■ Action
Load the document correctly.
■ Check item
Are the side guides aligned with the document width?
■ Action
Align the side guides with the paper size.
Pick roller may also cause this problem. Refer to "Check item" and "Action" for
" Paper is not fed
into the scanner. (Pick errors are frequent or document feed stops midway)" (page 462)
.
■ Cannot Login
■ Check item
Was the Caps Lock on when the password was entered?
■ Action
Turn off the Caps Lock and try logging in again.
If the password has been lost or forgotten, contact your FUJITSU scanner dealer or an
authorized FUJITSU scanner service provider.
Quality of scanned data is poor.
Scanned data is partially cut off.
Scanned data is skewed.
Cannot login with administrator password.