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February 2002 © TOSHIBA TEC 4 - 1 FC-210/310 TROUBLESHOOTING
4. TROUBLESHOOTING
<CAUTION IN REPLACING PC BOARDS>
The ID for each machine is registered on the LGC board, the IMC board, the IMG board and
the SYS board. So, if their replacement is required, be sure to replace only one board at a
time.
If more than one of the LGC board, the IMC board, the IMG board and the SYS board require
replacement, replace them in the following procedure.
1. First, replace one of the boards to be replaced.
2. Turn the power ON and confirm that “READY” is displayed.
3. Turn the power OFF.
4. Replace another board that requires replacement.
5. Repeat step 2. to 4.
4.1 Diagnosis and Prescription for Each Error Code
4.1.1 Paper transport jam inside the copier
[E01] Paper leading edge not reaching the exit sensor
[E02] Paper trailing edge not passing the exit sensor
Is the fuser motor rotating?
Is the harness between the LGC board and the exit sensor open-circuited?
Is the connector of the paper exit sensor or the connector J123 on the LGC board
disconnected?
Reconnect the connector. Replace the harness.
1. Replace the exit sensor.
2. Replace the LGC board.
Is the harness between the LGC board and the paper exit sensor open-circuited?
Is the fuser motor connector or the connector J122 on the LGC board disconnected?
Reconnect the connector. Replace the harness.
1. Replace the fuser motor.
2. Replace the LGC board.
YES
YES
NO
NO
NO
YES