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FC-210/310 TROUBLESHOOTING 4 - 54 February 2002 © TOSHIBA TEC
4.1.19 Image quality related service call
(1) After checking [CE1], [CE2] and [CE4], and taking appropriate action, perform the forced performing
of image quality control.
1. While pressing [0] and [5] simultaneously, turn ON the power.
2. Enter [878] with digital keys, and then press the [START] key.
3. Turn OFF and then back ON the power, and check that the copier becomes ready normally.
(2) After confirming the items in (1), clear the abnormal detection counter of image quality control.
1. While pressing [0] and [8] simultaneously, turn ON the power.
2. Enter [415] with digital keys, and then press the [START] key.
3. Rewrite the displayed status counter from "1" ~ "16" to "0", and then press the [SET] or
[INTERRUPT] key.
4. Enter [416] with digital keys, and then press the [START] key.
5. Rewrite the displayed status counter from "1" ~ "16" to "0", and then press the [SET] or
[INTERRUPT] key.
6. Enter [417] with digital keys, and then press the [START] key.
7. Rewrite the displayed status counter from "1" ~ "16" to "0", and then press the [SET] or
[INTERRUPT] key.
8. Enter [418] with digital keys, and then press the [START] key.
9. Rewrite the displayed status counter from "1" ~ "16" to "0", and then press the [SET] or
[INTERRUPT] key.
10. Turn OFF and then back ON the power, and check that the copier becomes ready normally.
[CE1] Image quality sensor abnormal (OFF level)
Is the connector of the image quality sensor, or the connector J113, J114, J115 or J119 on the
LGC board, or the connector J182 on the IMC board disconnected?
Is the harness between the LGC board and the image quality sensor, or the harness between the
LGC board and the IMC board, or the harness between the LGC board and the switching power
supply open-circuited?
Reconnect the connector. Replace the harness.
Is LED (D17) on the LGC board lit? Is the output voltage from the 12V-power supply normal?
Check the power supply system and replace the switching power supply.
1. Replace the image quality sensor.
2. Replace the LGC board.
3. Replace the IMC board.
YES
NO
YES
NO