IIFebruary 2002 © TOSHIBA TEC FC-210/310 CONTENTS
3. PREVENTIVE MAINTENANCE (PM) ........................................................................................ 3-1
3.1 Types of Preventive Maintenance ......................................................................................... 3-1
3.2 Outline of the Maintenance Order ......................................................................................... 3-2
3.3 Preventive Maintenance Checklist........................................................................................ 3-2
3.4 PM Kit ................................................................................................................................... 3-11
3.5 List of Adjustment Tools ........................................................................................................ 3-12
3.6 Precautions for Storing/Handling Supplies and Parts ........................................................... 3-13
3.6.1 Precautions for storing TOSHIBA supplies .............................................................. 3-13
3.6.2 Checking and cleaning of the photoconductive drum .............................................. 3-13
3.6.3 Checking and cleaning of the drum cleaning blade and transfer belt cleaning blade .... 3-15
3.6.4 Checking and replacing the transfer belt ................................................................. 3-15
3.6.5 Checking and replacing the transfer roller and fuser roller ......................................... 3-15
3.6.6 Checking and cleaning of the fuser belt and lower heat roller .................................... 3-15
3.6.7 Checking and replacing the oil roller and cleaning roller ............................................ 3-16
4. TROUBLESHOOTING ............................................................................................................... 4-1
4.1 Diagnosis and Prescription for Each Error Code .................................................................. 4-1
4.1.1 Paper transport jam inside the copier ........................................................................ 4-1
4.1.2 Paper feeding jam ..................................................................................................... 4-4
4.1.3 Paper transport jam (Paper not reaching the registration sensor after feeding) .......... 4-6
4.1.4 Cover open jam ........................................................................................................ 4-7
4.1.5 Paper jam in ADU and reversing area........................................................................ 4-9
4.1.6 Original jam in the RADF .......................................................................................... 4-10
4.1.7 Paper jam in the finisher ........................................................................................... 4-12
4.1.8 Special sheet jam ..................................................................................................... 4-20
4.1.9 Drive system related service call .............................................................................. 4-21
4.1.10 Paper feeding system related service call ................................................................. 4-23
4.1.11 Scanner related service call ...................................................................................... 4-25
4.1.12 Copy process related service call ............................................................................. 4-26
4.1.13 Fuser unit related service call ................................................................................... 4-29
4.1.14 Communications related service call ......................................................................... 4-31
4.1.15 ADF related service call............................................................................................ 4-32
4.1.16 Other service call (1) ................................................................................................ 4-33
4.1.17 Laser optical unit related service call ........................................................................ 4-34
4.1.18 Finisher related service call ...................................................................................... 4-36
4.1.19 Image quality related service call .............................................................................. 4-54
4.1.20 Other service call (2) ................................................................................................ 4-62
4.1.21 Image processing related service call ....................................................................... 4-63
4.2 Troubleshooting of Image ....................................................................................................... 4-64