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Chapter 3: Working with Target Servers
93
Since .NET is required to run AKC, if you do not have .NET installed or
you have an unsupported version of .NET installed, you will receive a
message instructing you to check the .NET version.
Note: Raritan recommends Windows XP
®
operating system users verify
you have a working version of .NET 3.5 or 4.0 already installed before
you launch AKC. If you do not verify your .NET version is working, you
may be prompted to download a file versus receiving the default
message to check your .NET version.
Browser
Internet Explorer
®
8 (and later)
If you attempt to open AKC from a browser other than Internet Explorer 8
(and later), you will receive an error message instructing you to check
your browser and to switch to Internet Explorer.
Prerequisites for Using AKC
In order to use Active KVM Client (AKC):
Ensure the cookies from the IP address of the device that is being
accessed are not currently being blocked.
Windows Vista, Windows 7 and Windows 2008 server users should
ensure that the IP address of the device being accessed is included
in their browser's Trusted Sites Zone and that Protected Mode is not
on when accessing the device.
Enable AKC Download Server Certificate Validation
If the device (or CC-SG) administrator has enabled the Enable AKC
Download Server Certificate Validation option:
Administrators must upload a valid certificate to the device or
generate a self-signed certificate on the device. The certificate must
have a valid host designation.
Each user must add the CA certificate (or a copy of self-signed
certificate) to the Trusted Root CA store in their browser.
When launching AKC from the CC-SG Admin Client, you must have
JRE
™
1.6.0_10 (or later).