Chapter 10: Maintenance
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As prompted, close the browser and wait approximately 5 minutes before
logging in to the KX II again. again. For information about upgrading the
device firmware using the Multi-Platform Client, see Upgrading Device
Firmware in the KVM and Serial Access Clients Guide.
Note: Firmware upgrades are not supported via modem.
Note: If you are using a tiered configuration in which a base KX II device
is used to access multiple other tiered devices, you may receive a low
memory error during a firmware upgrade if you have a large number of
user groups. If you receive this error, reboot the device and then perform
the upgrade again. If you continue to receive this error after rebooting,
disable tiering on the base device and perform the upgrade again.
Note: When upgrading firmware, the active certificate and CSR are not
replaced.
Upgrade History
The KX II provides information about upgrades performed on the KX II
and attached CIMS.
To view the upgrade history:
Choose Maintenance > Upgrade History. The Upgrade History page
opens.
Information is provided about the KX II upgrade(s) that have been run,
the final status of the upgrade, the start and end times, and the previous
and current firmware versions. Information is also provided about the
CIMS, which can be obtained by clicking the show link for an upgrade.
The CIM information provided is:
Type - The type of CIM
Port - The port where the CIM is connected
User - The user who performed the upgrade
IP - IP address firmware location
Start Time - Start time of the upgrade
End Time - end time of the upgrade
Previous Version - Previous CIM firmware version
Upgrade Version - Current CIM firmware version
CIMs - Upgraded CIMs
Result - The result of the upgrade (success or fail)