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Chapter 11 System Management
11.2 Functions in the Action Area for System
ETERNUS Web GUI User’s Guide
Copyright 2013 FUJITSU LIMITED P2X0-1090-10ENZ0
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4 Click the [OK] button.
→ Log transmission (Immediately Send Log Manually) is executed.
5 Click the [Done] button to return to the screen when starting this function in Step 1.
End of procedure
11.2.4.6 Stop/Restart Remote Support
This function temporarily stops the Remote Support function and starts again.
This function is used when the ETERNUS DX Disk storage system is stopped for a prolonged period such as for
relocation.
This function switches the support status from "Operating" to "Stopped" or from "Stopped" to "Operating". In
"Stopped", all the Remote Support functions, such as automatic notification of the ETERNUS DX Disk storage
system errors to the REMCS center, are stopped.
■ Stopping Remote Support
This function temporarily stops the Remote Support. The Remote Support can be stopped only when it is
"Operating". The procedure to stop Remote Support is as follows:
Procedure
1 Click [Stop/Restart Remote Support] in [Action].
→ The current Remote Support status is displayed.
• REMCS cannot be used when the AIS Connect function is being used. Disable the AIS Connect function,
and then restart the remote support (REMCS). Refer to "11.1.4 Remote Support (AIS Connect) for Regions
other than Japan" (page 719) for details (for regions other than Japan).
• If the settings in "11.2.4.2 Setup Remote Support" (page 800)
has not been completed in advance, this
function cannot be used.
• This function is not available when the ETERNUS DX Disk storage system status is "Maintenance Mode
ON".
• The event of temporary stopping or restarting of the Remote Support function is transferred from the
ETERNUS DX Disk storage system to the REMCS center.