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Appendix H: More Resources or Information
231
Symptom Probable cause
later in the PC Share or Public View mode, or after the occupying
user releases the channel in the Private mode.
The mouse lags slightly
or the OSUI menus
overlap while a
P2-HubPac is installed
in the Paragon system.
Check whether your P2-HubPac and user stations are of the following
firmware versions:
P2-HubPac: 0D1
P2-EUST: 3F1 or later
P2-EUST/C: 4F5 or later
P2-UST: 1FF
If yes, do either of the following to resolve the issue:
Downgrade user stations to earlier firmware versions --
P2-EUST: 3F0
P2-EUST/C: 4F4
P2-UST: 1FE
Warning: The user station no longer supports connection to
Dominion KX II via DCIMs if it is downgraded to the above
firmware version.
Downgrade P2-HubPac to the earlier firmware version 0C9.
Paragon II FAQs Online
Frequently Asked Questions for Paragon II are located online on the
Raritan website.
1. Visit the Raritan website (http://www.raritan.com) with your
brow
ser.
2. Click Products > Analog KVM > Paragon II.
3. Click any Paragon II switch listed on the webpage, such as
P2-UMT1664M or P2-UMT832M.
4. Click the FAQ tab.
You can either read the FAQ online or download the FAQ PDF file.