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About Norton Firewall Diagnosis
There may be times when firewall may block the
network traffic that you want to allow based on its
configuration settings. In such cases, you may have
issues in accessing the Internet, the Network, or
another computer to perform tasks such as sharing
resources.
When you experience network connection problems,
Norton Firewall acts quickly in identifying the cause
of failure and provides its diagnosis. Norton 360
displays the FirewallDiagnosticsWizard whenyou
encounter network connection problems.
w
NortonFirewallDiagnosisisavailableonlyinWindows
7.
TheWizardcontainstheproblemdiagnosisreportthat
is unique for different cases of network blocks. For
instance, a network block can occur in any of the
following cases:
1 The one click option to stop all network traffic is
active
1 Theuncommonprotocolthatishandlingthetraffic
is blocked
1 The currently activefirewall rule is conditioned to
block the traffic that you want to allow
1 The traffic has violated the process policy of the
firewall
1 The traffic has violated the traffic policy of the
firewall
1 The traffic comes from the restricted zone of
networks or computers
1 ThetrafficmatchesanIntrusionPreventionattack
signature
YoucanusetheFirewallDiagnosticsWizardasaguide
to troubleshoot the network connection problem by
yourself.
259Keeping secure onthe Internet
About the SmartFirewall