Symantec 11022527 Computer Accessories User Manual


 
alsousethe SearchSupportbox tofindsolutionusing
a keyword.
Norton Support Web site also contains useful links to
the product manual, the Norton Account, the Norton
Forum, and the spyware help under Additional
Resources.
To use theNorton SupportWeb site
1
In the Norton 360 main window, click Support.
2
IntheSupportdrop-downmenu,clickGetSupport.
3
Follow the on-screen instructions.
4
IntheNortonAutofixwindow,clickOpenSupport
WebSite.
The Norton Support Web page appears.
5
Follow the on-screen instructions.
About phone support
If you have a problem that you cannot resolve using
Norton Autofix, use the clickhere link on the Norton
Autofix window to get the phone number tocontact a
support representative.
w
Support offerings may vary based on the language or
product.
If you cannot access phone support by using Norton
Autofix,thenyoucanaccessthephonesupportoptions
at the following URL:
http://www.norton.com/support
Getting support by phone
WhenyouclicktheGetSupportoptionintheSupport
drop-down menu, Norton Autofix performs a Quick
Scan of your computer and should repair your
computer problems.However, if theproblem persists,
you can use the OpenSupportWebSite optionto go
to the NortonSupport Web site for helpby telephone,
email, chat, or forum.
563Finding additional solutions
About Support