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configure the proxy settings of Norton 360. See
“Configuring Network Proxy Settings” on page 51.
If you do not know your proxy settings, contact your
Internetserviceproviderornetworkadministratorfor
assistance.
Solving a problem using Norton Autofix
Norton Autofix performs a Quick Scan of your
computer and repairs problems without your
intervention. If a problem persists, you can use the
NortonSupportWebsiteforadditionalonlinesupport
and contact options.
Your computer must be connected to the Internet to
access Norton Autofix. If you use a proxy server to
connect tothe Internet, youmust configure theproxy
settings of Norton 360.
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Ifyoudonotwanttoproceedwiththesupportsession,
you can use the Cancel option to bypass the scan.
Tosolveaproblemifyourcomputerisconnectedtothe
Internet
1
In the Norton 360 main window, click Support.
2
IntheSupportdrop-downmenu,clickGetSupport.
3
In the NortonAutofix window, do one of the
following:
1 If the problem is not fixed automatically, click
OpenSupportWebSite, and follow the
on-screeninstructionstofindadditional support.
1 If the problem is fixed, click Close.
Tosolveaproblemifyourcomputerisunabletoconnect
to the Internet
1
In the Norton 360 main window, click Support.
2
IntheSupportdrop-downmenu,clickGetSupport.
3
Follow the on-screen instructions in the Checking
YourConnectionwindowtoattempttocorrectyour
connection issue.
Finding additional solutions
About Norton Autofix
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