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64 DSView 3 Software Installer/User Guide
c. Use the ISDN controller map field to define the map of Multiple Subscriber Numbers
(MSNs) to ISDN channels. Enter the controller map definition for each port sequentially
on a separate row in the text field. Use the following format:
<port number>:<MSN1>,<MSN2>
For example, if an Eicon card has one port, and MSN 21 is assigned to ISDN channel 1 on
port 1, and MSN 22 is assigned to ISDN channel 2 on port 1, the text in the ISDN
controller map field would be:
1:21,22
A controller map definition must be provided for each ISDN dial-back phone number.
d. In the ISDN phone number field, enter the Integrated Services Digital Network (ISDN)
phone number for the appliance to dial-back to the DSView 3 server. You may enter
multiple dial-back phone numbers each separated by a comma. The number(s) will be
stored in the DSView 3 software database and automatically updated on the ACS
console server.
e. In the ISDN on hook time field, specify the on hook interval in the range of 2-10 seconds.
The default value is 2 seconds. The on hook interval is the amount of time after the initial
dial-up connection is dropped before the modems on the DSView 3 server will receive
incoming calls.
NOTE: If your DSView 3 server is on Windows, the ACS console server username and password must be
configured as a user in Windows before a dial-back connection can be established.
6. Click Save.
Email
To specify email properties:
1. Click the System tab.
2. Click Email in the side navigation bar. The DSView Server Email Server Properties window
will open.
3. Type a new address for the SMTP server that sends email notifications as a domain name or an
IP address in standard dot notation (xxx.xxx.xxx.xxx).
4. If your SMTP server requires login credentials, select Login required to access SMTP server
and type a username and password, then confirm the password.
5. Click Save to store DSView 3 software email property information in the DSView 3 software
database on the host.
Unit status polling
To use unit status polling:
1. Click the System tab.