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Troubleshooting
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3
Other Printing Problems
Problem Action
An image is printed on the reverse side of the
paper.
Set the paper upside down.
Multiple pages are fed through the printer at
once.
Remove all the paper from the tray and fan
them gently.
Paper misfeeds occur frequently. Check the paper size settings. Use the recom-
mended paper. Avoid using curled, folded or
wrinkled paper, perforated paper, or glossy
paper.
An control panel error message stays on after
removing the misfed paper.
A paper misfeed message will remain until the
front cover is opened and then closed. Open
the front cover and close it.
It takes a long time for the printer to start
printing.
The machine might be in Energy Saver mode
or Low Power mode, which requires more
time for warming up and resuming the print
job.
It takes too much time to complete the print job. The data is so large or complex that it takes
time to process it.
If the Data In indicator is blinking, the data
processing is being done.
Just wait until it is finished.
Windows 95/98/Me, 2000, NT 4.0 :
The computer does not recognize the installed
printer options.
If the printer is not connected to a network,
specify which options you have installed us-
ing the printer driver.
See the HELP file of the printer driver.
No image is printed when loading paper on
the bypass tray.
The machine operates the function that forces
to feed the paper in three minutes after you
load the paper on the bypass tray. Load the pa-
per on the bypass tray again.