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Troubleshooting
68
5
Solving Problems
This table lists some common problems and their solutions.
Problem Causes and solutions Reference
Image background appears
dirty when received at the
other end. Images from the
back page appear.
Adjust scan density. p.25 “Image Density (Con-
trast)”
Printed or sent image contains
spots.
The ADF or exposure glass is
dirty. Clean them.
Make sure that ink or correc-
tion fluid is dry before placing
originals.
“Maintaining Your Machine”,
Copy Reference
Received image is too light. Request the sender to increase
image density.
---
When using moist, rough, or
processed paper, the printed
image may be partly invisible.
Only use recommended pa-
per.
“Copy Paper”,
General Set-
tings Guide
When
D
appears on the dis-
play, toner is beginning to run
out. Replace the toner car-
tridge soon.
“
D
Adding Toner”,
Copy Ref-
erence
The machine failed to print re-
ceived fax messages.
If this happened when the re-
ceive file indicator was lit, a
problem such as run out of pa-
per or toner might disable
printing.
p.34 “Substitute Reception”,
Facsimile Reference <Advanced
Features>
When
B
is lit, load paper into
the tray.
"Loading Paper",
Copy Refer-
ence
Message appears blank at the
other end.
The original was placed up-
side down. Place it properly.
p.11 “Placing Originals”
Both transmission and receiv-
ing are impossible.
Make sure that the modular
cord is correctly connected.
p.99 “Connecting the Machine
to a Telephone Line and Tele-
phone”,
Facsimile Reference
<Advanced Features>
The terminal adaptor setting
is incorrect. Check the setting.
---
Transmission is possible,
though receiving is impossi-
ble.
The optional terminal adaptor
setting is incorrect. Check the
setting.
---
Receiving is possible, though
transmission is impossible.
The optional terminal adaptor
setting is incorrect. Check the
setting.
---
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