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XG2000 series User's Guide
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All Rights Reserved, Copyright (C) PFU LIMITED 2009
6.4.2 Procedure for Extracting Maintenance Information when an
endless System Loop Occurred
This section describes the procedures for extracting maintenance information when an endless system loop occurs.
z A system loop occurred.
If a CLI command entry is not accepted for an extended period of time, a system loop may
exist.
z Press the "dump" switch on the device's front panel.
The maintenance information is automatically saved when the "dump" switch is pressed, and
then the system restarts.
z ***Reporting system logs on dump outputs/Reporting traps
After the system retorts, a system log is issued to indicate that a forced system dump was
generated. Configuring an SNMP trap in advance causes a trap indicating the occurrence of
a system failure to be reported to a system administrator.*** Use previously edited bullet***
z Viewing maintenance information history
Using the "show maintenance
" command, check that the maintenance information was saved.
xg# show maintenance
Maintenance Information 2007/01/22-15:55:20
==================================================
NO Type Occurred Time
--- -------------------------- -------------------
1 system dump(Dump switch) 2007/01/22-18:21:23
==================================================
The maintenance information that was saved by the "dump" switch is represented by "system
dump(Dump switch)" under the "Type" column.
z Extracting maintenance information
Using the "tftp put-maintenance
" or "scp put-maintenance" command, forward the maintenance
information to a remote server.
z Contact the sales representative.
6.4.3 Procedure for Extracting Maintenance Information when a
Malfunction Occurs
This section describes the procedures for extracting maintenance information when a malfunction occurs.
z A malfunction occurred.
When a function configured for the device fails to operate properly, the maintenance
information can be extracted.
z Using the "save maintenance
" command, save the maintenance information.
z Viewing maintenance information history
Using the "show maintenance
" command, check that the maintenance information was saved.
xg# show maintenance
Maintenance Information 2007/01/22-15:55:20
==================================================
NO Type Occurred Time
--- -------------------------- -------------------
1 system state 2007/01/22-20:58:14
==================================================
The maintenance information that was saved by the "save maintenance" command is represented
by "system state" under the "Type" column.
z Extracting maintenance information
Using the "tftp put-maintenance
" or "scp put-maintenance" command, forward the maintenance
information to a remote server.
z Contact the sales representative.