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6. Press F12 (Cancel) to return to the display where you entered the
DSPSYSVAL command.
7. Type the following command:
WRKOUTQ OUTQ(printer-device)
Replace printer-device with the printer device recorded in the previous
display. PRT01 is the output queue in this example. For example, the following
display appears:
8. Press F18 (Bottom) to get to the bottom of the spooled file list if More...
appears on the display.
9. Find the last file named QPSRVTRC with the same user as the user who was
logged on the REXEC server when the trace was created.
10. Press F11 (View 2) to view the date and time of the file you want to work with.
11. Verify that you are working with the most recent spooled file, QPSRVTRC.
12. Indicate in the problem report that the trace was tried and it failed. Send
whatever trace information there is with the problem report.
Tracing TCP/IP Protocol Layer Problems
If a TCP/IP protocol layer problem occurs, you can perform a Licensed Internal
Code (LIC) trace of the Transmission Control Protocol (TCP/IP) component to
capture the problem.
This LIC component can be traced using the system service tools (SST). You can
access this service function by using the Start System Service Tools (STRSST)
command. This function allows you to generate a LIC trace of all TCP/IP protocol
layer traffic.
APPC Over TCP/IP Debugging Capabilities
Debugging APPC over TCP/IP problems is often a matter of doing standard debug
of an APPC application. However, there are some additional problems that can
occur when first attempting to run the application over a TCP/IP network.
v When an APPC application on the AS/400 attempts to open to a remote location
across a TCP/IP network, there are two configuration steps that are often
overlooked:
– If the APPN remote configuration list does not have an entry for the remote
location the APPC program is attempting to open to, the AS/400 attempts to
find an APPN route to the remote location. This will fail with a CPF8933
message (or similar failure), stating that a route to the specified location was
not found.
Work with Output Queue
Queue: PRT01 Library: QGPL Status: RLS
Type options, press Enter.
1=Send 2=Change 3=Hold 4=Delete 5=Display 6=Release 7=Messages
8=Attributes 9=Work with printing status
Opt File User User Data Sts Pages Copies Form Type Pty
_ QTCPPRT QTCP QTMSMTP HLD 46 1 *STD 5
_ QPSRVTRC QSECOFR HLD 44 1 *STD 5
Figure 285. Work with Output Queue Display
492 OS/400 TCP/IP Configuration and Reference V4R4