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White lines appear in graphics or solid black areas
These are possible solutions. Try one or more of the following:
ADJUST THE QUALITY SETTING ON THE PRINT SETUP TAB IN PRINTING PREFERENCES
• For excellent print quality and reduced print speed, select Best.
• For good print quality and average print speed, select Normal.
• For reduced print quality and faster print speed, select Quick Print.
• To have the printer determine the quality and speed according to media type, select Automatic.
ADJUST THE PROGRAM SETTINGS FOR THE DOCUMENT
Use a different fill pattern in the program. For more information, see the program documentation.
PERFORM MAINTENANCE ON THE PRINT CARTRIDGES
You may need to clean the print cartridge nozzles.
Checking the printer status
Windows Vista users only
1 Click Control Panel.
2 On the Control Panel menu, under Hardware and Sound, click Printer.
3 Make sure:
• The printer icon does not say “Paused.” If the printer is paused, right-click the icon, and then click Resume
Printing.
• The printer icon says “Ready.” If it says “Offline,” right-click the icon, and then click Use Printer Online.
• The printer icon has a check mark indicating that the printer is set as the default printer. If it is not set as the
default printer, right-click the icon, and then click Set as Default Printer.
Windows XP users only
1 Click Start Settings Printers or Printers and Faxes.
2 Make sure:
• The printer icon does not say “Paused.” If the printer is paused, right-click the icon, and then click Resume
Printing.
• The printer icon says “Ready.” If it says “Offline,” right-click the icon, and then click Use Printer Online.
• The printer icon has a check mark indicating that the printer is set as the default printer. If it is not set as the
default printer, right-click the icon, and then click Set as Default.
Windows 2000 users only
1 Click Start Settings Printers.
2 Right-click the Lexmark 9500 Series icon.
Troubleshooting
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