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CHECK THE USB CONNECTION
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
Resolving font problems
H
AVE YOU APPLIED THE FONTS CORRECTLY IN THE PROGRAM?
Most programs do not print a stretched or resized font.
IS THE FONT A TRUETYPE FONT? IS IT AVAILABLE ON THE COMPUTER?
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed
to be printed; make sure the font is a TrueType font. See the program documentation for more information.
WAS THE DOCUMENT FORMATTED OR CREATED FOR THE PRINTER?
Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that
created the document to fix these problems, and then save the changes for the next time you print.
Printer is busy printing another job
Wait until the printer has finished printing all other print jobs before sending this job to print.
Ready or Busy Printing is listed as the status
If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting
to print, try the suggestions below. Next, test the solution by sending a document to print.
IS THERE A PROBLEM WITH THE CONNECTIONS?
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
DO YOU NEED TO ADJUST THE SETTINGS ON THE PRINT SETUP TAB?
Select one of four settings, Automatic, Quick Print, Normal, or Best, from the Print Setup tab in Printing Preferences.
1 Click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 From the Print Setup tab, make changes as needed.
4 Click OK to close any dialog boxes that are open.
Troubleshooting
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