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2 Firmly grasp the paper, and gently pull it out.
3 Close the ADF.
4 Press .
Paper or specialty media misfeeds
These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
CHECK PAPER LOADING
• Load a smaller amount of paper into the printer.
• Load paper with the printable side facing down. (If you are not sure which side is the printable side, see the
instructions that came with the paper.)
Troubleshooting
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