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CHECK CARTRIDGES
1 Remove the print cartridges.
2 Make sure the sticker and tape have been removed.
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3 Reinsert the print cartridges.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
REVIEW CHECKLIST FOR SENDER
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution.
CHECK INK
Check the ink levels and install a new print cartridge if necessary.
DECREASE THE TRANSMISSION SPEED
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until Fax Setup is highlighted.
4 Press .
5 Press or repeatedly until Dialing and Sending is highlighted.
6 Press .
7 Press or repeatedly until you reach Max Send Speed.
8 Press or to select a lower transmission speed.
9 Press to save.
10 Resend the fax.
11 If the problem persists, repeat step 1 through step 10 to resend the fax at successively lower transmission
speeds.
Note: 2400 bps is the lowest transmission speed.
Troubleshooting
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