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DO YOU HAVE VOICE MAIL SERVICE?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice
Mail and the printer to answer calls:
• See “Setting the distinctive ring” on page 173. Setting selections include single ring, double ring, triple ring,
and any ring.
• Consider adding a second telephone line for the printer.
CHECK COUNTRY CODE
Make sure the country code has been set for the country or region where you are operating the printer:
1 From the control panel, press or repeatedly until Setup is highlighted.
2 Press .
3 Press or repeatedly until Change Printer Default Settings is highlighted.
4 Press .
5 Press or repeatedly until Country is highlighted.
6 If the country name is correct, press to save the setting.
7 If you want to change the country, press or repeatedly until the country or region where you are operating
the printer appears.
8 Press to save the setting.
IS YOUR PRINTER MEMORY FULL?
1 Dial the receiving number.
2 Scan the original document one page at a time.
Can send but not receive faxes
These are possible solutions. Try one or more of the following:
LOAD PAPER
Load paper to print any faxes that have been stored in the printer.
MAKE SURE AUTO ANSWER IS ON
If Auto Answer is on:
• The printer will answer after the preset number of telephone rings.
• If you are using a distinctive ring, see “Setting the distinctive ring” on page 164.
1 From the control panel, press or repeatedly until Fax is highlighted.
2 Press .
3 Press or repeatedly until you reach Auto Answer.
Troubleshooting
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