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8 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner
unit.
Left Cartridge Incorrect / Right Cartridge Incorrect
1 Remove the indicated print cartridge and close the cartridge carrier lid.
2 Close the scanner unit.
3 Disconnect the power cord from the electrical outlet.
4 Reconnect the power cord to the electrical outlet.
5 If the button is not lit, press .
6 Reinsert the print cartridge and close the cartridge carrier lid.
7 Close the scanner unit.
8 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner
unit.
Left Cartridge Missing / Right Cartridge Missing
One or both print cartridges are missing or not installed properly. For more information, see “Installing print
cartridges” on page 178.
Notes:
• You can make a color copy with only the color cartridge installed.
• You can print a black-and-white document with only the black cartridge installed.
• You cannot copy or print when only the photo cartridge is installed.
• To remove the error message, press .
Memory Failure
These are possible solutions. Try one or more of the following:
REDUCE MEMORY USE
If applicable:
• Print pending received faxes.
• Send fewer pages.
SELECT THE AFTER DIAL SETTING
1 From the desktop, double-click the Productivity Studio icon.
2 From the Welcome Screen, click Fax History and Settings.
Troubleshooting
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