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1152700 Issue 1 • February 2001 • Section 3: General Information
Page 3-3
2000, ADC Telecommunications, Inc.
.6. CUSTOMER INFORMATION AND ASSISTANCE
For customers wanting information on ADC products or help in using them, ADC
offers the services listed below. To obtain any of these services by telephone, first
dial the central ADC telephone number, then dial the extension provided below.
The central number for calls originating in the U.S.A. or Canada is 1-800-366-3891.
For calls originating outside the U.S.A. or Canada, dial country code “1” then dial
952-946-3000.
Sales Assistance
Extension 3000
• Quotation Proposals
• Ordering and Delivery
• General Product Information
Systems Integration
Extension 63000
• Complete Solutions (from Concept to Installation)
• Network Design and Integration Testing
• System Turn-Up and Testing
• Network Monitoring (Upstream or Downstream)
• Power Monitoring and Remote Surveillance
• Service/Maintenance Agreements
• Systems Operation
BATG Technical Assistance
Center
Extension 54878
E-Mail: batgtac@adc.com
972-680-4878
• Technical Information
• System/Network Configuration
• Product Specification and Application
• Training (Product-Specific)
• Installation and Operation Assistance
• Troubleshooting and Repair/Field Assistance
Product Return Department
Extension 63748
E-Mail: repair&return@adc.com
• ADC Return Authorization number and instructions must
be obtained before returning products.
Product information may also be obtained using the ADC web site at www.adc.com or
by writing ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, MN 55440-
1101, U.S.A.
Contents herein are current as of the date of publication. ADC reserves the right to change the contents without prior
notice. In no event shall ADC be liable for any damages resulting from loss of data, loss of use, or loss of profits
and ADC further disclaims any and all liability for indirect, incidental, special, consequential or other similar
damages. This disclaimer of liability applies to all products, publications and services during and after the
warranty period.
This publication may be verified at any time by contacting ADC’s Technical Assistance Center at 1-800-366-3891,
extension 54878 (in U.S.A. or Canada) or 972-680-3223 (outside U.S.A. and Canada), or by writing to ADC Telecommunications,
Inc., Attn: Technical Assistance Center, Mail Station #77, P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
© 2000, ADC Telecommunications, Inc.
All Rights Reserved
Printed in U.S.A.