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Getting Help 1-3
Introduction
Accessing On-line Documentation
The complete suite of documents available for NetSight Element Manager can be
accessed via a menu option from the primary window menu bar: Help —> Online
Documents. If you chose to install the documentation when you installed NetSight
Element Manager, selecting this option will launch Adobe’s Acrobat Reader and a menu
file which provides links to all other available documents.
Documentation Feedback
Send your questions, comments and suggestions regarding NetSight
documentation to NetSight Technical Communications via the following e-
mail address:
Netsight_docs@enterasys.com
Getting Technical Support
Online Services on the World Wide Web
To locate product-specific information, refer to the Enterasys Web page at the
following address:
http://www.enterasys.com
Global Technical Assistance Center
If you have additional questions, contact the Global Technical Assistance
Center using one of these methods:
Telephone (24 hours a day, 365 days a year): (603) 332-9400
Fax: (603)337-3075
Electronic Mail: support@enterasys.com
NOTE
All of the online help windows use the standard Microsoft Windows help facility. If you
are unfamiliar with this feature of Windows, you can select Help —>How to Use Help
from the primary NetSight Element Manager window.
TIP
If you have not yet installed the documentation, the Online Documents option will not be
able to access the menu file. In order to activate this option, you must run the setup.exe
again to install the documentation component. See your Installation Guide for details.