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Troubleshooting an Upgrade
B-1
B
DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r
555-233-115
Issue 1
April 2000
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Troubleshooting an Upgrade
This appendix provides information to correct some problems when upgrading a
system. The information in this appendix is a compilation of the most commonly
reported troubles received by Tier 4 Support at Lucent Technologies. For general
information on troubleshooting associated with maintenance procedures, see
one of the following references:
■ Chapter 5, Alarms, Errors and Troubleshooting, of the Release 8.2,
Maintenance for R8r manual
This appendix may be updated with new information at each product/document
release. If you have troubleshooting or error recovery information that you think
would be valuable to other technicians, please FAX your comments to us at
1-303-538-1741 (United States).
This appendix is organized into three main sections, as described below:
■ New for Release 8 – provides information on introductions for Release 8
that might result in upgrade problems
■ Troubleshooting Guidelines – provides general procedures to try before
escalating a problem
■ Troubleshooting Release 8 Upgrades – provides specific troubleshooting
procedures for common upgrade problems