Lucent Technologies Release 8.2 Server User Manual


 
QSIG B Private Networking
Administration for Network Connectivity
CID: 77730 555-233-504 — Issue 1 — April 2000
394
Timed reminder and Attendant timers
Attendant timers are:
~ Timed Reminder on Hold — starts when an attendant puts a call on hold.
When this timer expires, the held call alerts the attendant.
~ Return Call Timeout — starts when a call is extended and then released from
an attendant console. If this timer expires, the call is returned to the attendant.
~ Time In Queue Warning — indicates the amount of time a call can wait in the
attendant queue before activating an alert.
~ No Answer Timeout — Calls that terminate at an attendant console ring with
primary alerting until this timeout value is reached. When this timeout value is
reached, the call rings with a secondary, higher pitch.
~ Alerting — notifies, via secondary alerting, other attendants in an attendant
group of an unanswered call. The Attendant Alerting Timed Reminder starts
when a call reaches the Attendant No Answer Timeout maximum value.
Transfer Out of AUDIX by Dialing 0
Attendant seeking calls that transfer out of AUDIX by dialing 0, whose host
switch is a branch PBX, are sent to the QSIG-CAS attendant on the main PBX
whenever the dial 0 out of AUDIX destination corresponds to the attendant group.