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5-39
HP DesignJet 5000 Series Printers Service Manual
Calibration Error: 5010 (Service)
Problem
Description:
Too many Black Printhead nozzles not working.
Corrective Action: Try the following:
n Recover the Black Printhead (⇒ Page 6-15) and if the problem
persists replace the Black Printhead.
Calibration Error: 5011 (Service)
Problem
Description:
Printhead Cleaner detection error.
Corrective Action: Try the following:
n Verify Printhead Cleaners are correct type.
n Replace the Lens Cover Assembly ⇒ Page 9-5.
n Replace the Carriage Assembly ⇒ Page 8-46.
Calibration Error: 5012 (Service)
Problem
Description:
Printhead Cleaner detection error.
Corrective Action: Refer to Error Code 5011 above.
Calibration Error: 5013 (Service)
Problem
Description:
Two scans of the pattern do not match each other.
Corrective Action: Try the following:
n Replace the Lens Cover Assembly ⇒ Page 9-5.
n Replace the Carriage Assembly ⇒ Page 8-46.
Calibration Error: 5014 (Service)
Problem
Description:
Could not detect Printhead Cleaner.
Corrective Action: Try the following:
n Insert a Printhead Cleaner.