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4
HP DesignJet 5000 Series Printers Service Manual
System Error Codes 2-1
Introduction 2-2
Continuable and Non-Continuable Error Codes 2-3
HP Ink Supplies Troubleshooting 3-1
What are HP Ink Supplies? 3-2
Ink Cartridges 3-2
Printheads and Printhead Cleaners 3-2
Identifying the Components 3-3
General Information About HP Ink Supplies 3-3
Some General Precautions When Handling HP Ink Supplies 3-4
Priming the Ink System 3-5
When Should You Replace the HP Ink Supplies? 3-5
The Front Panel Display 3-6
Obtaining Ink Cartridge Information 3-7
Obtaining Printhead Information 3-8
Status Codes and Messages 3-10
Status Messages 3-11
Error Status Messages 3-12
Printhead Errors (First Digit = 0, 1, 4, 5) 3-13
Ink Cartridge Errors (First Digit = 6, 8) 3-16
Printhead Cleaner Errors (First Digit = A or *) 3-18
Major Ink Supplies Problems 3-19
Dry-firing of Printheads 3-19
Printheads Which are Out of Warranty are Indicated as In Warranty 3-19
Replace Message "xx15 Replace" and "xx16 Replace" 3-19
Replace Message "xx16 Replace" for ALL Printheads During Replacement 3-20