Filter
Top Products
Troubleshooting
1-23
HP DesignJet 5000 Series Printers Service Manual
3. The dry time at the end of the print is longer.
Normally the Printer uses the temperature and the humidity reading
from the ISS PCA to calculate the dry time, which is required for
the print to dry before being cut. The specification of these readings
is +/- 15%, so a variation in the calculated dry time of up to 30% is
within specification.
n To check the correct functioning of the sensor, print the "Service
Configuration Print" and check that both the temperature and
humidity readings are correct (i.e. within the specification). If
not, replace the ISS PCA
⇒
Page
8-86
.
n As an alternative solution, turn OFF the dry time, and then all the
Printers should finish the print at the same time.
n Another alternative is to set the dry time manually on all the
Printers.
NOTE This dry time will be applied to all the prints.
Language Selection is blocked in a brand new printer
Normally the user has about 2 minutes (initialization time) to select
the language in the Front Panel. If the language is not selected
within this time period, the Front Panel is locked.
n To recover from this problem, just re-boot the Printer and select
the language within the specified time (2 minutes).
Firmware Upgrade Does Not Work Through the
Parallel Port
With firmware revisions A.01.10, 11 & 12, the Printer will remain at
90% when doing a Firmware upgrade via the parallel port.
n For the customer, recommend using the network to print and to
perform the Firmware upgrade.
n For Service Engineers:
– Keep the "Top Arrow" key on the Front panel pressed down
when turning the Printer ON, and release it once the "Boot
Menu" appears.
– Select "Upgrade Firmware" in the Boot Menu.
– Send the firmware through the parallel port.
NOTE This problem is solved in any A.02.xx firmware release.