HP Ink Supplies Troubleshooting
3-20
HP DesignJet 5000 Series Printers Service Manual
Replace Message "xx16 Replace" for ALL Printheads
During Replacement
During Printhead replacement, the message "xx16 Replace" can
appear for ALL the Printheads due to a firmware bug.
n
Clean the Printheads and the Carriage interconnects (refer to page
9-6,
Carriage Interconnect Wiper
) and reseat the failing Printheads.