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HP DesignJet 5000 Series Printers Service Manual
For Call Agents requesting the User to print the
Service Diagnostic print
a Once inside the “Printer Setup Options” menu and the “Device
setup” menu is highlighted, press the following key combination.
2 The message below is displayed. Select Ye s to continue.
3 You are now in the Service Menu. Use the Arrow keys to scroll to
the “Service Utilities” menu and press the Enter key.
4 Use the Arrow keys to select “1.8 Diagnostic Print” and press
Enter.
NOTE For Firmware Versions earlier than A.02.xx, the Printer will
start to print the Diagnostic Print immediately after selecting.
PH
O
N
E
S
U
PPO
R
T
Printer setup options
Utilities...
I/O setup...
Internal RIP settings...
Queueing & Nesting...
HP-GL/2 settings...
Top
Enter
Back
↑
↓
Device setup...
Press Down
and Enter
Warning!
Top
Enter
Back
↑
↓
Press Enter
This mode should NOT be
used without having the
guidance of a HP
representative person
Yes...
No
Service Menu
Top
Enter
Back
↑
↓
Press Enter
Make Selection
3 Service Tests...
1 Service Utilities...
2 Service Calibrations...
1. Service Utilities
1.3 Altitude Setup
1.4 EEROM Setup
1.5 Reset Life Counters
1.6 Backup EEROM
Top
Enter
Back
↑
↓
Press Enter
Make Selection
1.7 Img. Quality Warning
1.8 Diagnostic Print