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System Error Codes
2-23
HP DesignJet 5000 Series Printers Service Manual
System Error: 0F0200 00b007bc
Problem
Description:
This is an error related to an internal crash involving media profiles
and memory.
Corrective Action: Try the following:
n This error is sporadic and very rare; just switching the Printer
OFF and ON again will cause it to disappear.
n If the customer has this problem frequently, recommend
upgrading the firmware revision to A.02.xx in order to lower the
frequency of the error.
NOTE This problem is solved in any A.02.xx firmware release.
System Error: 0F0200 01E603d2
Problem
Description:
This is an error that is related to the Parallel Port. It happens normally
in New Printers and only once (it is unlikely to appear again). Even if
the error appears again, there is nothing wrong with the Printer.
Corrective Action: Try the following:
n Recommend to the customer to print via the Network Card
because the transmission time via the Parallel Port is very slow.
n If the customer insists on printing via the Parallel Port, ask them
to check the Parallel Port settings on the PC (that was used when
the error occurred). The Parallel Port setting in the PC BIOS
should be in the ECP mode. This configuration should decrease
the frequency of the error.
System Error: 1f500XX (Boot Failed)
Problem
Description:
This is an error related to the Hard Disk Drive, either the connections
are bad or the Hard Disk Drive or the Main PCA are defective.
Corrective Action: Try the following:
n Unplug the Printer, remove the HDD cover and check that the
two cables (a flat one and the power cable) are connected. Also
check that the flat cable connector is clipped in correctly. If the
problem persists, replace the Hard Disk Drive ⇒ Page 8-72.
n If the problem continues, check that the Green and Orange LED’s
on the Main PCA are ON. If they are not ON, probably the PWS
or its connections are defective. If the two LED’s are ON and the
error continues, replace the Main PCA ⇒ Page 8-79.