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HP Ink Supplies Troubleshooting
3-4
HP DesignJet 5000 Series Printers Service Manual
n Avoid unnecessary removal of the Ink Cartridges and Printheads.
n When turning off the Printer always use the softpower Off button
on the Front Panel. The Printheads are then stored correctly
which prevents them from drying out.
n The Ink Cartridges should never be removed while the Printer is
printing. They should only be removed when the Printer is ready
for you to replace them. The Front Panel will guide you through
the removal and installation procedure. See page 3-5, When
Should You Replace the HP Ink Supplies?
Some General Precautions When Handling HP Ink
Supplies
CAUTION
Do not touch, wipe or attempt to clean the Printhead nozzles. This can
damage the Printhead.
Handle the HP Ink supplies with care. In particular the Printhead,
which is a high precision device and must be handled carefully.
n Do not touch the Printhead nozzles.
n Do not put the Printhead down on the nozzles.
n Do not be rough when handling the Printheads. Always set them
down gently.
n Do not drop the Printheads.
n Proper handling will assure optimum performance throughout the
Printhead life.
n The Printhead Cleaner should always be handled and stored
upright to avoid a potential spillage of ink.
n Do not touch the end of the Ink Cartridge which is inserted into
the Printer as there may be a small amount of ink on the
connection.
n Avoid storing partially used Ink Cartridges on their ends.
Do not touch, wipe or attempt
This can damage the Printhead.
to clean the Printhead nozzles.