HP (Hewlett-Packard) 5000 All in One Printer User Manual


 
System Error Codes
2-9
HP DesignJet 5000 Series Printers Service Manual
System Error: 010041
Problem
Description:
Error in Scan-axis Encoder quadrature.
Corrective Action: Try the following:
n Check that the Encoder Strip is NOT broken or damaged.
n Replace the Encoder Strip Page 8-34.
n Replace the Carriage Assembly Page 8-46.
n If the Error Code continues, replace the Main PCA Page 8-79.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.
System Error: 010042
Problem
Description:
Error in Service Station-axis Encoder quadrature.
Corrective Action: Try the following:
n Check that the Service Station Encoder-Cable is NOT broken or
damaged.
n Check that the Service Station Encoder-Cable is correctly
connected.
n Replace the Service Station Page 8-67.
n If the Error Code continues, replace the Main PCA Page 8-79.
WARNING Only replace one component at a time and check if the error has
gone before replacing another component. Using this procedure
you will be able to determine exactly which component failed.