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HP DesignJet 5000 Series Printers Service Manual
3.
The Printer is printing slower compared to another HP DesignJet 5000.
It is important first to determine whether the differences are during
receiving/processing, during printing or once the print is finished.
1. The time the printer takes to start printing is longer.
n Check that the "Start printing option" is set the same for all
Printers.
NOTE
For troubleshooting purposes, set this option to "After Processing".
In this way the time reported is the time needed to receive the data
and to process it and the printing time is not taken into account.
n If there are differences still, it is probably due to the customer’s
network configuration.
NOTE
Make sure that the Printer is not processing or printing another job
while doing this test, because this might have affect the outcome.
n Once finished, return the Printer to the recommended setting,
which is "Optimized".
2. The actual printing time is slower.
This may be due to the Carriage stopping at the end of each swath,
one Printer making more passes or the Carriage moving slower.
n Check that the dry time is turned off.
NOTE
If the dry time is turned ON, the Carriage might stop at the end of
each swath, because the Printer uses the dry time (i.e. the humidity
and temperature reading) to adjust the printing speed. This is
necessary to ensure that the print is completely dry before it can
either touch the Media Bin or is rolled up with the Take-Up Reel.
n Check that the Image Quality setting on the front panel (while the
Printer is printing) is the same for all Printers.
NOTE The setting while the Printer is in the stand-by mode might be
different to the actual LED that lights up during printing.
n Check that the Image Quality setting in the Driver is the same for
all the Printers.
n Check that the memory size, shown on the front panel, is the
same for the Printers that are being compared. (Standard
configuration: 192Mbyte for C6096A and 128Mbytes for
C6090A/C6091A/C6095A).