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Chapter 9 Troubleshooting
9-14 Applied Biosystems
9
9.5 Printing Troubleshooting
Table 9-9 Printing Troubleshooting—Mariner and Voyager
Symptom Possible Cause Action
Traces do not print Line width is set to 0 or 1 Change the line width.
See Section 1.5, Setting
Graphic Options.
Line color is set to white Change the color. See
Section 1.5, Setting
Graphic Options.
Landscape printer setup
lost when you close Data
Explorer
Landscape option set
using Printer Setup in
Data Explorer
Set landscape printing
using Printer Settings in
Windows Control Panel.
See “Dedicating a printer
to landscape orientation”
on page 2-35.
Data file names do not
print for multiple data files
Some printers may not
print the data file name if
you select Print All Views
from the File menu with
more than two data files
open. We have observed
this on HP LaserJet4,
HP LaserJet5, and
HP LaserJet6 printers.
Print views individually, or
open only two data files
before you select Print All
Views. For more
information, see
Section 2.4.11, Printing
Traces.